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FAQs

What age range are Rubber Ducky Dojo products for?

Our products are designed for kids ages 6-12, perfect for budding engineers and coders!

Are your robots and kits safe?

Yes! All our products meet safety standards and are made with child-friendly materials.

Do the robot kits require coding experience?

Nope! Our kits are designed for beginners, with easy-to-follow instructions.

What payment methods do you accept?

We accept all major credit cards, Apple Pay, and Google Pay.

How do I track my order?

You'll receive a tracking number via email once your order ships.

What's your return policy?

We accept returns within 30 days. Please see our return policy here for details.

My product isn't working. What should I do?

Check the instruction manual or contact our customer support team for help.

How do I create a Rubber Ducky Dojo account?

Simply click the "Account" icon on our website and follow the prompts.

I am not receiving emails from Rubber Ducky Dojo, what should I do?

Rubber Ducky Dojo utilizes Klaviyo to provide email updates. Please check your spam folder, and ensure that the email address is added to your safe sender list.

Where can I find the instructions for my product?

Instructions may be included in the box.

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